Shipping Policy
Last updated: January 2025
1. Shipping Areas
We currently ship to all locations within India. International shipping is not available at this time.
2. Processing Time
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Time
- Metro Cities: 3-5 business days
- Other Cities: 5-7 business days
- Remote Areas: 7-10 business days
4. Shipping Charges
Shipping charges are calculated based on the weight and destination of your order. Free shipping is available on orders above ₹999.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order using the "Track Order" feature on our website.
6. Delivery Issues
If you experience any issues with delivery, please contact our customer support team at support@mycoolcart.com or call +91 98765 43210.